Frequently Asked Questions

To make it as easy as possible for you, we have prepared a list of frequently asked questions by our customers when using the service.

What are the advantages of Factor Express?

Our service offers various amenities for you – our customers. Some of the most important advantages are:

  • Lower fees;
  • Higher threshold of the transfer amount;
  • Network of hundreds of offices in the country in small and large towns and villages;
  • Servicing of individuals and legal entities;
  • Service within 2 minutes;
  • Transfer to an account without the need for your bank account and visit a bank branch;
  • Extended working hours – before 9:00 and after 17:30;
  • Making transfers on holidays and weekends

How do I make a payment?

  • Find a convenient office from the map on our website via your mobile phone or computer or call us on 0700 17 412 to direct you;
  • Prepare the amount of the transfer and the fee and pay them on the spot in the selected office;
  • Save the form for the payment we will provide you;
  • Enjoy the free time we have saved you

What is the fee?

  • You can see all our fees in the fees section

Where to find us?

We are waiting for you in our offices across the country and where you see this sticker:

Is it possible to send a transfer by Factor Express to a bank account?

Yes, the client needs to know the exact account and the correct reason for the transfer.

I think I am a victim of fraud. What should I do?

Contact us immediately on 0700 17 412 or email: office@factorin.bg